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What data do we collect?

Upon registration, the virtual event platform users will be asked to fill out personal identification information, this usually takes the form of first name, last name, email address and to choose a password. Further information may be required subject to client needs, such as job title, business name, address details etc, however, this is collected in the same manner and can be optional.  

If you request a password reset, your IP address will be included in the reset email.

How do we collect your data?

How will we use your data?

Transactional Emails

Transactional emails such a password reset or account activation are essential to the functioning of the event platform.


As standard, the MSG virtual event platform will not send marketing correspondence to the delegate, however, the event organiser may choose to send event specific marketing correspondence via email or post – this will be on an opt in basis at registration.

What are your data protection rights?

MSG Broadcast ltd would like to make you fully aware of all your data protection rights, every user is entitled to the following:

The right to access – You have the right to request MSG Broadcast ltd for copies of your personal data.

The right to rectification – You have the right to request that MSG Broadcast ltd correct any information you believe is inaccurate. You also have the right to request MSG Broadcast ltd to complete any information you feel is incomplete.

The right to erasure – You have the right to request that MSG Broadcast ltd erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that MSG Broadcast ltd restrict the processing of your personal data, under certain conditions.

The right to object processing – You have the right to object to MSG Broadcast ltd processing your personal data, under certain conditions.

The right to data portability – You have the right to request that MSG Broadcast ltd transfer the data that we have collected to another organisation or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the below contact details.


What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our websites/platforms, we may collect information from you automatically through cookies or similar technology.

For further information please refer to

How do we use cookies?

We use cookies to store your authentication details which enables us to remember who you are, so that you don’t have to login every time you come back to the site. We also use cookies to measure website usage via Google Analytics. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

What types of cookies do we use?

There are a number of different types of cookies, however, we use the following:

How to manage your cookies?

You can set your browser not to accept cookies, however, if this is done some/all of our content may not function correctly. This could also result in failure of all functionality of some of our virtual event platforms.

Privacy Policies of other websites

The MSG broadcast platform may contain links out to other websites, our privacy policy only applies to MSG Broadcast built platforms/websites. Upon visiting a new website, it is your responsibility read their privacy policy.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights please do not hesitate to contact us at:

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that MSG Broadcast ltd has not addressed your concern in a satisfactory manner, you may contact the information commissioners office.

What Is the General Data Protection Regulation (GDPR)?

The General Data Protection Regulation (GDPR) is a legal framework that sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU). Since the Regulation applies regardless of where websites are based, it must be heeded by all sites that attract European visitors, even if they don’t specifically market goods or services to EU residents.

How we comply?

We do not share your data by default; however, event organisers may request access to user specific analytics. In this case, we would require all users to accept this fact at the point of registration (opt in), failure to opt in may result in reduced functionality and or no access to our services. In this instance, a tailored privacy policy would be required which will detail with whom the data will be shared as well as where this will be stored, along with the security measures put in place to protect your data.

Once logged in, the user will have tools available to them to request that their data is supplied to them or to have it deleted. This can be accessed by the logged in user navigating to profile > settings > my account > privacy > request data and\or>erase data. Within the privacy tab a user can choose to remain private to all other users on the platform.

All user data is stored in a secure UK based server.

We use a number of third-party suppliers; however, we do not supply personal identification information to any of our suppliers. This being said, some third-party suppliers place cookies on our platform to improve functionality. Below is a link to our suppliers privacy policy which collect data using cookies on our platforms.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Changes to our privacy policy

MSG Broadcast Ltd retain the right to update our privacy policy from time to time.